Broadband Speed Information


With Digiweb, customers are offered a wide choice of broadband products, delivered over several technical platforms.

In order to simplify your broadband choice, we recommend you complete our pre-qualification table at https://digiweb.ie/broadband-checker/

This pre-qualification service has been designed to inform you only about the best Broadband products and platforms available in your area.

The Broadband technical platforms we supply service on are:


Fibre to the Home (FTTH)

Fibre to the Home (FTTH) is the fastest type of fibre broadband connection Digiweb offers. FTTH service brings the fibre cables directly from our network into your premises.

The FTTH products we offer are:

FTTH Lightning OpenEir
Lightning 150 FTTH Broadband
Lightning 500 FTTH Broadband
Lightning 1000 FTTH Broadband

FTTH Siro
Siro Broadband 150mbps
Siro Broadband 500mbps
Siro Broadband 1000mbps

NBI Fibre Broadband
NBI Fibre 500 Mbps
NBI Fibre 1000 Mbps

Fibre to the Cabinet (FTTC)

Fibre to the Cabinet (FTTC) delivers fibre broadband to the street cabinet in which the copper telephone line in your premises connects to and in turn, this copper line delivers broadband from the street cabinet to your premises.

Current Maximum speeds for a FTTC connection is 100Mbps.

It’s important to note that the distance from your premises to the street cabinet and the quality of the telephone line connecting both will have an impact the speeds you experience. The further this distance and the poorer the quality of the copper line, the slower the speed you are likely experience.

FTTC Superfast
Superfast Broadband

Asymmetric Digital Subscriber Line (ADSL)

Asymmetric Digital Subscriber Line (ADSL) broadband uses an OpenEir provided copper line to bring broadband up to 24 Mbps into your home.

It’s important to note that the distance from your premises to the street cabinet and the quality of the telephone line connecting both will have an impact the speeds you experience. The further this distance and the poorer the quality of the copper line, the slower the speed you are likely experience.

The ADSL products we offer are:

DSL
DSL Unlimited Broadband

NextGen
Next Gen Broadband

NGB Broadband
NGB Broadband

Smart Vision
Smart Vision Broadband

Fixed Wireless Metro

Fixed Wireless Metro is a broadband service delivered to your premises following the installation of a small radio antenna high up on the outside of your premises.

This radio antenna communicates over a licensed frequency to a base station on which Digiweb has deployed a Master antenna which in turn is connection to the Internet.

The maximum speeds customers experience on this Metro network is 30Mbps.

Customers may also experience some contention, communicating with the Master antenna on the link between the base station and the radio antenna on their premises which will slow their Internet speeds.

Customers may also experience some contention, communicating with the Master antenna on the link between the base station and the radio antenna on their premises which will slow their Internet speeds.

The Fixed Wireless Metro products we offer are:

Wireless Metro
Metro Freedom Wireless 30
Metro Freedom Wireless 10

Satellite

Satellite Broadband is a broadband service delivered to your premises following the installation of a 0.9m Satellite dish, at your premises. The dish on your premises communicates with a large satellite which is orbiting the Earth around 30,000km away. This Geo stationary satellite in orbit beams the signal from your premises back to earth where it connects to the internet and your request is returned to your premises in a similar manner.

The maximum speeds customers experience on this Satellite network is 20Mbps.

Customers on a satellite connection may experience a latency (the time a signal takes to travel from earth to orbit to earth and back again) as well as some contention, communicating with the Geo stationary satellite, which will slow their Internet speeds.

The Satellite products we offer are:

Satellite
Surfer Satellite Broadband
Tooway Business Satellite Broadband

General Information on Broadband Speeds.

At point of sale we’ll provide you with an estimate of the maximum download speeds your chosen broadband service will deliver. This information will also be displayed in the welcome email we send you.

Due to many factors the Maximum Download Speed provided at point of sale and confirmed in the welcome email may not always be available, however the speeds you could expect to receive most of the time when accessing the service (Normally Available) are set out in the table below.

They are based on a percentage of the Maximum Download Speed we’ve quoted in your welcome email and the Broadband Service you have chosen. These speeds are also based upon a direct cabled connection from your device to your modem I.E not over Wifi.

FTTH Products
Download and Upload
Normally Available 80%
Minimum 10%
FTTC Products
Download and Upload
Normally Available 40% - 55%
Minimum 10%
ADSL Products
Download and Upload
Normally Available 30% - 50%
Minimum 10%
Fixed Wireless Metro Products
Download and Upload
Normally Available 25% - 40%
Minimum 5%
Satellite Products
Download and Upload
Normally Available 25% - 40%
Minimum 5%

The information we provide regarding your broadband speeds is in some instances provided to Digiweb by our wholesale network providers. From time to time, details provided by our wholesale providers will vary.

If you experience any continuous or regularly recurring discrepancy between the actual speed seen on your broadband connection and the performance percentages suggested above, please contact the Digiweb Technical Support Team.